CHAPTER 672
An Act to amend and reenact § 38.2-510 of the Code of Virginia, relating to insurance; unfair claim settlement practices; modification of loss estimate.
[H 808]
Approved April 13, 2026
Be it enacted by the General Assembly of Virginia:
1. That § 38.2-510 of the Code of Virginia is amended and reenacted as follows:
§ 38.2-510 . Unfair claim settlement practices.
A. No person shall commit or perform with such frequency as to indicate a general business practice any of the following:
1. Misrepresenting pertinent facts or insurance policy provisions relating to coverages at issue;
2. Failing to acknowledge and act reasonably promptly upon communications with respect to claims arising under insurance policies;
3. Failing to adopt and implement reasonable standards for the prompt investigation of claims arising under insurance policies;