States / New York / S 7146

S 7146 In Committee

Relates to customer service access

Introduced
In Committee
Floor
Crossed Over
Passed
Enacted

Requires certain businesses to provide a free, efficient, universally accessible, inclusive, nondiscriminatory and evaluable customer service telephone line; requires corporations to establish an annual customer service call-answer rate of at least ninety percent.

Chamber
Senate
Introduced
Apr 2, 2025
Last action
Apr 2, 2025 — REFERRED TO CONSUMER PROTECTION
Session
2025-2026
Momentum
26 · Low