Relates to complaint handling procedures for customers of public utilities

Introduced

In Committee

Floor

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Enacted

Overview Bill text 2 Compare versions History 15 Sponsors

Strengthens provisions relating to complaint handling procedures by the public service commission; requires certain response times.

Chamber: House
Introduced: Jan 9, 2025
Last action: Apr 28, 2026 — REFERRED TO ENERGY AND TELECOMMUNICATIONS
Session: 2025-2026
Momentum: 75 · High

PASSAGE PROBABILITY

1% Unlikely

Why this number

Stage base Passed First Chamber — base rate 16%, measured from NY's completed sessions
Momentum +6 75/100 from the pace of recorded action
Time since last action -22 171 days quiet

A transparent scoring model over stage, momentum, recency, sponsorship and recorded votes — not a trained predictor. Treat it as a way to rank attention, not as a forecast.