Department of Public Utilities 2024 Annual Report

Introduced

In Committee

Floor

Crossed Over

Passed

Enacted

Overview Bill text 1 History 1 Sponsors

Bill Text — · 65.1K words Open full page ↗

Department of Public Utilities – 2024 Annual Report

Table of Contents

INTRODUCTION ......................................................................................................................... vi

CONSUMER DIVISION................................................................................................................ 4

Overview ..................................................................................................................................... 4

Responsibilities ........................................................................................................................... 4

Investigation and Resolution of Customer Complaints .......................................................... 4

Utility Monitoring ................................................................................................................... 4

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PASSAGE PROBABILITY

1% Unlikely

Why this number

Stage base Introduced — base rate 3%, measured from MA's completed sessions
Momentum -8 14/100 from the pace of recorded action
Time since last action -22 573 days quiet

A transparent scoring model over stage, momentum, recency, sponsorship and recorded votes — not a trained predictor. Treat it as a way to rank attention, not as a forecast.