Customer Service Callback Queues

Introduced

In Committee

Floor

Crossed Over

Passed

Enacted

Overview Bill text 2 Compare versions History 18 Sponsors

Customer Service Callback Queues; Establishing a pilot program to require the Department of Commerce to use a callback queue for returning certain calls; requiring that calls be returned in a specified manner; requiring the department to report specified information to the Legislature by a certain date, etc.

Chamber: Senate
Introduced: Jan 6, 2026
Last action: Mar 10, 2026 — Laid on Table, companion bill(s) passed, see HB 1031 (Ch. 2026-113)
Session: 2026
Momentum: 51 · Moderate

PASSAGE PROBABILITY

1% Unlikely

Why this number

Stage base Floor Consideration — base rate 6%, measured from FL's completed sessions
Momentum +0 51/100 from the pace of recorded action
Time since last action -22 214 days quiet

A transparent scoring model over stage, momentum, recency, sponsorship and recorded votes — not a trained predictor. Treat it as a way to rank attention, not as a forecast.