State agencies or departments: public communications.

Existing law requires a state agency or department that utilizes generative artificial intelligence (GenAI) to directly communicate with a person regarding government services and benefits to ensure that those communications include a disclaimer that indicates to the person that the communication was generated by GenAI, as specified, and information describing how a person may contact a human employee of the state agency or department.

This bill would instead require that disclaimer when a state agency or department uses GenAI to directly communicate with the public and would define "directly communicate" to mean to use GenAI, instead of a natural person, to communicate directly with a specific member of the public or to communicate a general public announcement, as specified.