Develops protocols that designated hotline centers play calming music while callers are on hold, regular "comfort" messages, and if necessary, the hotline center shall provide additional messaging to encourage the caller to stay on the line.
- Chamber
- House
- Introduced
- Feb 18, 2025
- Last action
- Jan 7, 2026 — REFERRED TO MENTAL HEALTH
- Session
- 2025-2026
- Momentum
- 27 · Low